FAQs

Do we have vegan options?

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We have a large selection of vegan chocolates/chocolate drinks. All of our dark chocolates are vegan and we have a cashew based vegan 'milk' chocolate also. Drinks can be made using oat, almond and coconut milk. Your server will be happy to assist in recommending vegan options.

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Can we cater for allergies?

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We can easily accommodate almost all allergies and many of our customers have dietary requirements. Most of our chocolates are free from 'traces of' allergen-risk ingredients. We can also use a sterilised serving area and fresh equipment to avoid cross-contamination risks in our shops if you inform your server that a member of your party has an allergy we should be aware of. Currently both of our shops have a 5/5 food hygiene rating.

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Do we allow dogs?

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Yes. Please bring you dog, our staff will be very grateful.

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Do we take reservations?

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Unfortunately due to the size of our shops and the high demand during peak times we do not take reservations. 

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How do I turn Cocoa Joe's chocolates/chocolate flakes into a drink?

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The 'Chocolate Drinks at Home' section provides detailed instructions for making your own drinks with our chocolates. Don't forget chocolate buttons can also be eaten!

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If you have any unanswered questions please feel free to get in touch via the 'Contact Us' form below.

 

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